Advantages of Placing an Order Online
The advantages of ordering online are numerous. Here are some of the ways you can place an order with us! However, if you email to order or quote, our customer service personnel must manually enter your email onto our system.
Depending on the volume of work we are dealing with, it may take several hours to enter your order into our work queue manually. If your order is time-sensitive, it is always more efficient to use the web-based system as you provide us with all the relevant information using the order form, but you also get an immediate confirmation of your request on the website.
There will be some rare few designs where you would rather talk to someone before placing an order. In such cases, send the design like a quote and ask for a call back in the comments or call us as soon as you have a reference quote ID and we will be delighted to discuss the design with you. Moreover, since it’s on the system, we can have multiple people looking at your design.
NEW! We have a Help&Advice button below all completed orders and quotes. Click on this button to raise a support ticket, and a senior quality control adviser will give you a call back if required.
If you need any help with using the online system to place an order online, please call our Customer Service Team, and we can “talk you through” the system or arrange for a “Team Viewer” remote session to show you a live demonstration.
As a UK-based business, you can communicate with us effectively to discuss any aspects of your orders or edits, be it a custom embroidery design, vector artwork, embroidered badges, or woven badges.